About Pleasant Temps Heating & Cooling Inc
Our Story
My name is Matt Hogan. After years of helping people on the side and building my customer base strictly by word of mouth, I made Pleasant Temps Heating & Cooling official in 2010. I knew I could do better than all the companies I’ve worked for. In my experience most companies have lost sight of what truly matters - the people they serve.
Time and again, I encountered the same issue: an overwhelming focus on sales numbers, average tickets, and arbitrary budgets. The question "Who did you help today?" was rarely, if ever, asked. The question was always, “What did you sell today?” This profit over people mentality drove me crazy.
Always putting people first is the secret to our success in business. I’m grateful for the responsibility I’ve been given. I get to do what I love every day! The people I’ve met and been able to serve have been a true blessing.
We run completely debt free so there is no financial stress on the business. This is a slow growth model and we definitely won’t be the biggest HVAC company, but that’s ok. The big guys just can’t replicate the quality service we provide.
The Pleasant Temps Heating & Cooling Difference
In an industry where the bottom line often overshadows customer needs, Pleasant Temps stands out by putting people first. Here's how we're different:
- Respect: We are guests in your home. Shoe covers are always worn, floor protection in work areas. You are trusting us in your home & we will never break that trust.
- Honesty and Transparency: No hidden agendas, no upsells – just honest diagnostics, assessments and solutions.
- Quality Over Quantity: Our service checks might cost more upfront, but they deliver real value. We will not cut corners or rush through any jobs
- No Sales Pressure: Our technicians are not salespeople in disguise. We are skilled professionals focused on solutions to your problems vs techs trying to meet sales targets.
- Experience and Expertise: With over two decades in the field, we bring a wealth of knowledge to every job, ensuring you get the best service possible.
- People-First Approach: We measure our success not by sales figures, but by the people we've helped and the problems we've solved.
- Your time is Valuable: Always on Time. 1-2 hour appointment windows. Phone calls or texts when on our way to your home.
In an industry that's often “profits over people” at Pleasant Temps Heating & Cooling we believe it should be people over profits, and that’s exactly how we conduct business!
Our Values in Action
- Integrity: We earn your trust through actions, not words. Our recommendations are based on the best interest of your home & family vs the desire to make a sale.
- Quality Service: We send qualified professionals who take the time to do the job right. No rushed inspections or overlooked issues.
- Customer-Centric: Your comfort and satisfaction are our top priorities. We are here to solve problems.
- Fair Pricing: Our prices reflect the true value of our work. No hidden fees, no unnecessary services – just fair rates for quality work.
Understanding the Industry: Why We Don't Offer "Cheap" Check-ups
You've probably seen ads for the super low price, or even “free” furnace or AC check-ups and wondered, "How can Pleasant Temps charge so much more?" The truth is, these low-price offers often come with a hidden cost.
Here's the reality: It's nearly impossible for a company to remain profitable by sending a qualified technician to your home for such a low fee. The math simply doesn't add up when you factor in labor costs, equipment, transportation, and overhead.
So how do these companies make it work? Unfortunately, these "cheap” check-ups are often a foot in the door for aggressive upselling tactics. Technicians are pressured to find additional services or replacements to sell, regardless of whether you actually need them. It's a model that prioritizes company profits over your home's actual needs.
At Pleasant Temps Heating & Cooling, we take a different approach. Our service checks are priced to reflect the true cost of providing high-quality, thorough inspections without the need for pushy sales tactics. When we make a recommendation, you can trust that it's based on your home's genuine needs, not our bottom line.
The Pleasant Temps Heating & Cooling Promise
When you choose Pleasant Temps, you're not just getting a service; you're getting peace of mind. We promise:
1. No manipulation or high-pressure sales tactics
2. Honest recommendations based on what you actually need
3. Qualified technicians who respect your home and your time
4. A commitment to solving your heating and cooling problems
Community Focused
We're more than just a heating and cooling company – we are your neighbors. We understand the unique needs of our local community and are committed to keeping our friends and neighbors comfortable year-round.
By choosing Pleasant Temps, you're not just ensuring your home's comfort; you're supporting a business model that values integrity, quality, and community. We're here to prove that in the world of HVAC, it's possible to run a successful business while putting people first.
Experience the Pleasant Temps Heating & Cooling difference today – where your comfort is our priority, and your trust is our most valued asset.
GET IN TOUCH
Ready to get your home's temp under control?
Contact Pleasant Temps Heating & Cooling Inc. today. Our friendly team is here to provide you with a great, hassle free, HVAC experience.